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The New Realities: Crisis Management in the Post-9/11 Era
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This report provides helpful insights on how to effective manage crises by tracking the evolution of crisis management from the Tylenol poisonings in the early 1980s through the September 11th terrorist attacks. It progresses through synopses of which situations were handled well, which could have been handled better and why.

Author: Len Biegel, The Biegel Group | Length: 15 | Edition: 2004 |