In order for an Issues Management process to provide value to the organization, to "connect the dots", that process needs to include an ongoing environmental monitoring effort that collects information from a variety of diverse sources, engages key stakeholder groups and distills vast amounts of information into actionable intelligence for decision-makers. This report details process that makes DaimlerChrysler's Issues Management process strategically relevant. It works at Daimler, and it can work for you.
Author: Michael Palese, DaimlerChrysler Corporation | Length: 16 | Edition: 2001 |