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2017 Webinar Recording: Effective Crisis Communication in European Public Affairs
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Gaining trust is a long, hard, steady process, but losing trust can take just a moment. Once the public’s confidence in your sector, industry or organization falters, it takes careful communication not to make the situation worse, and a circumspect policy to recover public opinion. In this webinar, we discuss the often brutal encounter between a corporation/institution and public opinion during a crisis, the chain of events most crises have in common, anticipation, response strategy, management and ‘healing’

This webinar will be held on September 27, 2017. The recording for this program will be sent approximately one week after the date of the webinar.
Author: | Length: | Edition: 2017 |